Privacy Policy

Privacy Policy
Effective Date: 14th May 2025

Hi-Beam Consultants ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.hi-beamconsultants.co.uk, or engage with our services.

Hi-Beam Consultants provides consultancy services to construction and trade businesses, including training advice, CITB grant claims support, and HR consultancy.

Data Controller:
Hi-Beam Consultants
Email: info@hi-beamconsultants.co.uk
Registered in the UK

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, business name
   
• Enquiry Details: Information you submit via our contact forms or email
   
• Usage Data: IP address, browser type, pages visited, and usage patterns via cookies and analytics tools
   
• Marketing Preferences: Your choices regarding marketing communications
   

We use your information to:

• Respond to your enquiries
   
• Provide our consultancy services
   
• Improve our website and services
   
• Comply with legal obligations
   
• Send you relevant updates or marketing communications (if you've opted in)
   

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity: To perform services or respond to requests
   
• Consent: For email marketing (where required)
   
• Legal obligation: Where required to comply with applicable laws
   
• Legitimate interests: To run and improve our business and services
   

We will never sell your data. We may share your information with:

• Trusted third-party service providers (e.g. IT support, web hosting)
   
• Legal or regulatory authorities if required
   
• Email marketing platforms (if you subscribe)
   

All third parties are required to keep your data secure and use it only as instructed by us.

We may use service providers based outside the UK or EEA. In such cases, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

We retain personal data only as long as necessary for the purposes we collected it for, including legal, accounting, or reporting requirements.

You have rights under UK data protection law, including:

• Access to your personal data
   
• Correction of incorrect data
   
• Erasure of data (“right to be forgotten”)
   
• Restriction of processing
   
• Objection to processing
   
• Data portability
   
• Right to withdraw consent at any time (if processing is based on consent)
   

To exercise your rights, contact us at: [insert contact email]

Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings.

For more information, please see our [Cookie Policy].

We may update this policy from time to time. The latest version will always be available on our website.

If you have any questions about this privacy policy or your personal data, please contact us at:

Hi-Beam Consultants
Email: info@hi-beamconsultants.co.uk
Website: www.hi-beamconsultants.co.uk

If you're unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk